Privacy Policy

This Privacy Policy is designed to fit the professional and compassionate tone of Faithful Wellness Solutions while meeting clinical and legal standards for a psychiatric practice.

Effective Date: February 26, 2026

At Faithful Wellness Solutions, we are committed to protecting your privacy and ensuring the security of your personal and health information. This policy explains how we collect, use, and safeguard your data in compliance with HIPAA and state regulations.

1. Information We Collect

We collect information necessary to provide high-quality psychiatric care and medication management. This includes:

  • Personal Identifiers: Name, date of birth, contact information, and insurance details.

  • Health Information: Medical history, psychiatric evaluations, and treatment plans.

  • Technical Data: Information provided through our secure patient portal and HIPAA-compliant telehealth platforms.

2. How We Use Your Information

Your information is used strictly for the following purposes:

  • Treatment: To provide personalized psychiatric evaluations and ongoing care.

  • Communication: To schedule appointments and provide a 15-minute introductory consultation.

  • Billing: To process payments via self-pay or through our insurance partners like Headway.

3. Data Security and HIPAA Compliance
  • We utilize 100% HIPAA-secure systems to ensure your data is protected at all times.

  • Access to your health records is limited to authorized personnel, such as Katrina Kilburn, MSN, PMHNP-BC, and our administrative support.

  • We use encrypted platforms for all telehealth sessions and portal communications.

4. Your Rights

As a patient, you have the right to:

  • Access and request copies of your medical records.

  • Request corrections to any inaccurate information.

  • Withdraw consent for data processing at any time (subject to legal and clinical requirements).

5. Contact Us

If you have any questions regarding this Privacy Policy or your data, please contact us:

  • Phone: (352) 806-6836

  • Email: katrinakilburn@faithfulwellnesssolutions.com

  • Address: 38104 Meridian Avenue, Dade City, FL 33525